Our Clients
By operating at the intersection between individual creditors and consumers, we are facing the everyday challenge of balancing out the two oppositely motivated worlds of these aforementioned interest groups. Our mission is to craft and pursue the win-win strategy for all sides involved – meeting consumers’ recovery expectations & mitigate the consumers’ financial burden in a bearable way.
Consumers
Helping our consumers return to a healthy financial state by clearing their debts is our number one priority and we pride ourselves in our ability to work with them towards our common goal.
We offer consumers proven tools to solve their financial difficulties. We’ve developed a range of unique ways to help them pay off their debt including tailored repayment schedules fitting their current financial possibilities. Throughout this entire process, we cherish key following values:
01
Fair play
Respectful and empathetic approach to all consumers without discrimination.
02
Personalized service
We can tailor individual repayment schedules based on the consumer’s current financial status.
03
Communication agility
We provide options to choose a preferred method of communication.
04
Data protection
Strictly confidential & discreet data handling management backed by advanced cyber security and internal data security processes
05
Transparency
Easy navigation and real-time account tracking through our intuitive website
We provide multiple avenues for contact, including our call centres, emails, web and SMS options. If you have further questions on payment, please do not hesitate to contact us here.
Creditors
We work passionately with our partners to achieve their key business objectives. We not only work to achieve excellent results, we do so by meeting our client’s needs and all compliance requirements. We have the fortunate ability to draw from our long-term global expertise in the debt collection industry.
01
Cooperation agility
Tailor-made & flexible approach with strong focus on understanding particular clients’ needs
02
High tech solutions
We utilize unique software, enabling proper screening and advanced segmentation of cases which enhances efficiency and improves the overall collection process.
03
Advanced analysis
Thorough pre-acquisition risk assessment of debt- portfolios through our data-proven methods done by our experienced analysts
04
Collaborative partnership
Substantive communication based on mutual understanding & trust with an ultimate goal of building long-term mutually beneficial relationships
05
Know how
Local proficiency with strong understanding of SC market specifics and its regulations backed by long-term experience of more than 30 years in debt collection globally
We believe our approach positions us as an innovative and reliable partner for creditors seeking efficient and technologically advanced debt collection services. If you have any further inquiries, please do not hesitate to contact us here.
